Dechakorn Boonma. 2002. Design of a customer complaint management system : a case study of steel manufacturing. Field of Study Engineering Management, Chulalongkorn University;
Dechakorn Boonma. (2002) Design of a customer complaint management system : a case study of steel manufacturing . Chulalongkorn University/Bangkok.
Dechakorn Boonma. Design of a customer complaint management system : a case study of steel manufacturing. . Bangkok:Chulalongkorn University, 2002.
Dechakorn Boonma. (2002) Design of a customer complaint management system : a case study of steel manufacturing . Chulalongkorn University/Bangkok.