Aticha Kwaengsopha. 2010. Case study of investigate and improve customer relationship management for sales and events management department in Shangri-La Hotel Chiang mai. Hotel and Tourism Management, Silpakorn University;
Aticha Kwaengsopha. (2010) Case study of investigate and improve customer relationship management for sales and events management department in Shangri-La Hotel Chiang mai . Silpakorn University/Bangkok.
Aticha Kwaengsopha. Case study of investigate and improve customer relationship management for sales and events management department in Shangri-La Hotel Chiang mai. . Bangkok:Silpakorn University, 2010.
Aticha Kwaengsopha. (2010) Case study of investigate and improve customer relationship management for sales and events management department in Shangri-La Hotel Chiang mai . Silpakorn University/Bangkok.