Wandee Deeraksa. 2004. Customer satisfaction on the telephone communication skills of DHL import formality customer service agents. Field of Study Development Communication, Kasetsart University;
Wandee Deeraksa. (2004) Customer satisfaction on the telephone communication skills of DHL import formality customer service agents . Kasetsart University/Bangkok.
Wandee Deeraksa. Customer satisfaction on the telephone communication skills of DHL import formality customer service agents. . Bangkok:Kasetsart University, 2004.
Wandee Deeraksa. (2004) Customer satisfaction on the telephone communication skills of DHL import formality customer service agents . Kasetsart University/Bangkok.